Terms & Conditions

Returns and Refunds

What's your return policy ?

-We are happy to refund any items within 3 days from date of arrival , and exchange within 14 Days , in order to accept Returned or Exchanged items.

-Please make sure your items are returned new, unused and with its original packaging and designer garment tags still attached.

-When trying items on, please ensure they do not come in contact with perfumes, sprays, creams or other chemicals. Please try on shoes on a soft clean surface.

-Shoes must be in their original, undamaged box as it is considered part of the item.

-Please keep away items from animals and pets as they may become soiled with pet hair etc.

-Please note that toiletries and personalised items are non-returnable unless faulty.

-For hygienic reasons we do not accept returns for Swimsuits.

-Unfortunately, we will not accept any returns that have been worn, used or are soiled or damaged. We can also not accept returns of items as faulty if they have not been treated as instructed in the garment care label.

-All returns are carefully checked upon arrival. Those that do not meet our guidelines will be shipped back to you.